Today's business environment, characterized by increasingly fierce competition and volatile economic conditions, high demands for efficiency and quality of decision-making at all levels of government, business or organization. The volume of information that must be considered to form the best informed decisions, is growing steadily. This leads to a situation where it becomes impossible to effectively manage the company without the use of modern means of information protection, namely, methods, and business intelligence. Business intelligence – these are technologies that enable organizations to turn data into information accumulated about the business, and further information – knowledge in business management, grouped under the term Business Intelligence or BI solutions. Business Intelligence – a multifaceted process of extracting information and transforming it into knowledge for effective business management, implemented by end-users by means of special technology, methods and tools. Business Intelligence is designed to analyze a certain type of business or process (process manufacturing, retail business, project management, etc.) or range of problems in business (marketing, inventory management, budgeting, etc.). Business Intelligence includes a variety of techniques and automation tools that are complementary and serve to support decision making. Decision support for the modern enterprise is a key process of business development.
To ensure process of decision-support must be timely to provide decision makers accurate information about how the current status and the opportunities that exist at present and in the future. The information provided for decision support should be relevant and balanced. Used for this reporting based on the balanced scorecard. Today, the creation and implementation of BI technologies emerged as an independent dynamic direction the information technology industry (IT).